Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2021-12-09
Person
5
5
0
Review of Hand Therapy Service
9th December 2021
The lady i spoke to was very professional and was a joy to speak to. I felt she actually cared about resolving the issue ive had with my thumb. Ive regretfully forgotten her name but she was great and has certainly helped me which I very much appreciate.
Suggested improvements
Everything was great and I dont feel any improvement is needed
St Mary's Hospital
2021-12-08
Person
5
5
0
Review of Hand Therapy Service
8th December 2021
The lady I dealt with was very kind and knowledgeable
Suggested improvements
Nothing
St Mary's Hospital
2021-12-08
Person
5
5
0
Review of ADHD & Aspergers
8th December 2021
Excellent workshop, thank you so much, feel less alone
Suggested improvements
Time to chat afterwards
St Mary's Hospital
2021-12-07
Person
5
5
0
Review of Hand Therapy Service
7th December 2021
Just being honest
Suggested improvements
Nothing to add
St Mary's Hospital
2021-12-06
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
6th December 2021
Ok
Suggested improvements
N/a
St Mary's Hospital
2021-12-06
Person
4
5
0
Review of Hand Therapy Service
6th December 2021
Questions about spiritual needs/culture etc didn't arise so have given a neutral rating
Suggested improvements
Timely information - did not get the correct details about appointment. My appointment scheduled for 3rd Dec was supposed to be face to face but did not get any details at all as to address of centre where I should attend. As a result I could not make the appointment. Instead I got a text message that stated the appointment would be on a telephone call when it was booked for a face to face appointment
St Mary's Hospital
2021-12-05
Person
5
5
0
Review of Hand Therapy Service
5th December 2021
St Mary's Hospital
2021-12-05
Person
3
5
0
Review of Kingfisher Ward
5th December 2021
St Mary's Hospital
2021-12-05
Person
1
5
0
Review of Kingfisher Ward
5th December 2021
Comments made by service users during ward based community meeting 8th Dec 2021.
Suggested improvements
Improve - our wifi connectivity.
2021-12-14 11:29:51
Response from St Mary's Hospital
I am really sorry that WIFI signal is poor. I have escalated this to senior management to see what can be done. Bet wishes, Hugh Jones, Patient Experience Manager.
St Mary's Hospital
2021-12-05
Person
3
5
0
Review of Kingfisher Ward
written by a patient
5th December 2021
I do not know because although the staff make me feel safe, most patients scare me and cause anxiety.
Suggested improvements
I do not know to be honest because the only problem for me is other patients causing anxiety and scaring me sometimes.
2021-12-14 11:26:54
Response from St Mary's Hospital
I am really sorry you feel this way. I have sent your comment to the ward matron for action. If you ever feel frightened or unsafe, please speak to a member of staff immediately. Best wishes, Hugh Jones, Patient Experience Manager
